AireGard Warranty Terms & Conditions

AE-120

We guarantee the provisions of the free services of the product within the warranty period subject to the terms & conditions below :
  1. This warranty applies to each new AireGard Room Ventilators purchased for use in Malaysia from AireGard authorized dealers, whereby the product has been supplied by Gard Inc. Sdn Bhd.
  2. This warranty covers services by Gard Inc. Sdn Bhd or its authorized dealers.
  3. This warranty covers any manufacturing defects and defects arising from normal usage within the warranty period. The company or its authorized dealers will at its option and without charge, repair or replace the defective components or parts of the product. Any parts replaced under this warranty shall become the property of Gard Inc. Sdn Bhd. Warranty provisions are as below:
    1. Residential installation : 1 year warranty
    2. Commercial installation : 1 year warranty
    3. Labor and service : 1 year from the date of purchase
  1. This warranty does not cover damages caused by accidental abuse, failure to follow operating instructions, alterations, tampering, misuse, negligence or incorrect installations.
  2. This warranty does not cover defects caused by the attack of household pests, fire, lighting, natural disaster, flood, pollution, abnormal voltage.
  3. The warranty on replacement units (whenever necessary) will be limited to the unexpired term of the warranty on the original ventilator.
  4. You are required to present the warranty card together with the purchase receipt for your warranty service, failing which the company or its authorized service dealer reserves the right to decline any warranty claim.

3 Years - AC, SL, AXA & ERV Series

We guarantee the provisions of the free services of the product within the warranty period subject to the terms & conditions below :
  1. This warranty applies to each new AireGard Room Ventilators purchased for use in Malaysia from AireGard authorized dealers, whereby the product has been supplied by Gard Inc. Sdn. Bhd.
  2. This warranty covers services by Gard Inc. Sdn Bhd or it’s authorized dealers.
  3. This warranty covers any manufacturing defects and defects arising from normal usage within the warranty period. The company or its authorized dealers will at its option and without charge, repair or replace the defective components or parts of the product. Any parts replaced under this warranty shall become the property of Gard Inc. Sdn Bhd. Warranty provisions are as below:
    1. Residential installation : 3 year warranty
    2. Commercial installation : 1 year warranty
    3. Labor and service : 1 year from the date of purchase
  4. This warranty does not cover damages caused by accidental abuse, failure to follow operating instructions, alterations, tampering, misuse, negligence or incorrect installations.
  5. This warranty does not cover defects caused by the attack of household pests, fire, lighting, natural disaster, flood, pollution, abnormal voltage.
  6. The warranty on replacement units (whenever necessary) will be limited to the unexpired term of the warranty on the original ventilator.
  7. You are required to present the warranty card together with the purchase receipt for your warranty service, failing which the company or its authorized service dealer reserves the right to decline any warranty claim.

5 Years - AS, SQ & SNS Series

We guarantee the provisions of the free services of the product within the warranty period subject to the terms & conditions below :
  1. This warranty applies to each new AireGard Room Ventilators purchased for use in Malaysia from AireGard authorized dealers, whereby the product has been supplied by Gard Inc. Sdn Bhd.
  2. This warranty covers services by Gard Inc. Sdn Bhd or it’s authorized dealers.
  3. This warranty covers any manufacturing defects and defects arising from normal usage within the warranty period. The company or its authorized dealers will at its option and without charge, repair or replace the defective components or parts of the product. Any parts replaced under this warranty shall become the property of Gard Inc. Sdn Bhd. Warranty provisions are as below:
    1. Residential installation : 5 year warranty
    2. Commercial installation : 1 year warranty
    3. Labor and service : 1 year from the date of purchase
  4. This warranty does not cover damages caused by accidental abuse, failure to follow operating instructions, alterations, tampering, misuse, negligence or incorrect installations.
  5. This warranty does not cover defects caused by the attack of household pests, fire, lighting, natural disaster, flood, pollution, abnormal voltage.
  6. The warranty on replacement units (whenever necessary) will be limited to the unexpired term of the warranty on the original ventilator.
  7. You are required to present the warranty card together with the purchase receipt for your warranty service, failing which the company or its authorized service dealer reserves the right to decline any warranty claim.

Hand Dryer

Warranty Period : Your hand dryer is warranted for a period of 3 years.
  1. This warranty is not transferable.
  2. Your hand dryer with serial number as shown above is warranted against defective material and manufacturing faults for a period of 3 years.
  3. This warranty will not apply, should the product become defective due to the following:
    1. Accident, misuse or abuse
    2. Incorrect power supply/voltage
    3. Natural disasters e.g lightning, flood, earthquake, fire, etc.
    4. Normal wear and tear
  4. This warranty becomes null and void if at any time during the warranty period, any part of the machine has been dismantled, parts changed or repaired by any person other than an authorized technician of Gard Inc Sdn Bhd or its appointed agents.
  5. Gard Inc Sdn Bhd reserves the right to repair or replace the defective items partly or wholly.
  6. Under no circumstances must this warranty card be be altered, defaced or erased in any manner. Such alteration, defacement or erasure shall render this warranty invalid.
  7. The warranty on replacement units (whenever necessary) will be limited to the unexpired warranty term of the original fan.
  8. Warranty certificate must be presented when making any claims, and it’s advisable to have a copy of the official receipt attached.

Soap Dispenser

Warranty Period: Your Automatic Soap Dispenser is warrantied for a period of 1 year.
  1. The range of warranty is exclusive of normal depreciation or any damages caused by improperly using.
  2. It’s not the range of warranty if the unit was repaired by user unauthorizedly, or damaged by using the accessories not from the original manufacturer.
  3. For the product failure that out of warranty period. Charges are applied to cover the cost of repair and delivery principle.
  4. The other situations for repair but charge a certain cost:
    1. Product damages caused by risk of fire, earthquake, flood, lightning and other forces of nature.
    2. Product failure caused by improper installation and debugging or incompatible power supply.
    3. Product failure caused by improper using & maintenance, intentional damage or severed in bad operating environment.
    4. Damages caused by improper handling, re-fitting or repairing.
    5. Fault caused by gelatinous, sediment or other impurities contained in the soap liquid.
    6. Empty warranty card or even no warranty card or with altered user information.
  1. Safekeeping the warranty card and other vouchers to ensure the right of free after sales service. Please present the purchase receipt and fill in the user information stamped by dealer or contractor when you need the unit to be repaired.